At Shelfstore, we understand the importance of this vital component of customer satisfaction and know that the first thing our customers see is our packaging – therefore presentation is key. Luckily for us, we’re known not only for our 24 hour delivery service, but also perfect protective packaging.
But how did we achieve this?
For us, the challenge was getting each component of our products to our customers in mint condition.
To ensure we excel in this area, we wrap each order by hand (several times) ensuring the product is totally secure, we check that each component of the package is well labelled and can withstand the potentially rough hands of the nationwide courier system we use, so that the components are protected and arrive to all our customers completely undamaged.
Take a look at the video below to see the lengths we go to, to make sure our shelving products are protected.
As you can, see layers upon layers!
Not only do we like to make sure that all of your orders have been protected properly, but we want to monitor any problems that our customers may have faced when receiving their packages. To keep track of this, we encourage all customers to directly email any feedback to us at: firstname.lastname@example.org
It’s important that we have your feedback so that we can continue to improve our services as well as your experience.
For more reviews on Shelfstore (or if you’d like to leave your own review) then take a look at our Google+ page http://ow.ly/uJVA3
By Tony Fitz-Costa – Check me out on Google+.
Shelfstore is a system of creating furniture, shelving and storage solutions around your ideas – in any size, and to fit your space.